1: Is my payment information secure? Our credit card payment gateway server encrypts all payment information (credit card number and expiration date etc.) and uses a Secure Sockets Layer (SSL) to transmit your payment information.

2: How do I track my order? You will receive an e-mail with tracking numbers.

3: What is your privacy policy? We take privacy very seriously at our company and have the following privacy policy in place: We only collect information that we require to process your order, such as your mailing address and credit card details. All information is kept completely confidential and private and will never be rented, sold or shared.

4: What are your payment methods? We accept payment by Visa, Master Card, JCB, American express, Western Union and Bank Transfer.

5: Do you ship internationally? Yes, we ship to more than 200 countries worldwide.

6: How long can I receive my product? Our customer service and delivery division should confirm all of your particulars. Your purchase will probably be delivered within 72 hrs from the time you place your purchase. It normally requires 2-5 days for shipping. (Working days-excludes weekends and holidays.)

7: I am looking for a handbag that is not listed on your site, can you provide them? If you are looking for a handbag we don't list on our site. Please contact us with a picture, a serial number or the model number of the handbag. The more details given, the easier and quicker to locate the handbag in the factory.